Recruit & Retain

A time critical need to recruit a German-fluent Senior Administrator

The Challenge

Our client is the global leader in travel visas and UK passports.

The primary requirement was to hire a German-speaking administrator to support the processing of international travel documents originating from their Edinburgh office. Their in-house recruiters were struggling to attract candidates with languages from direct advertising, so they approached eSift and asked us to make it a priority.

The Solution

The client has an ongoing need to attract talent with a broad range of languages therefore, it was agreed that a campaign-led approach – our Recruit & Retain model – would allow the client to engage multiple hires at no extra cost.

In our experience, candidates with languages are often multilingual, therefore the model was an ideal solution. To attract the talent, we advertised the roles across a range of relevant job boards and headhunted candidates who had the appropriate skill set.

The Outcome

A shortlist of 4 candidates (all German speaking) were presented within 5 days. Following interviews, our client offered positions to two candidates; one German speaking and as we had predicted, a candidate that spoke both Dutch and German that could support two international desks. Given this was a “campaign led” recruitment process, no fees applied per hire, so our client enjoyed a high return on investment.

Received excellent feedback from the operational team in Ireland. Your efforts with supporting their recruitment on a daily basis has made a real difference to managers. This is credit to Lauren's hard work - I am continuously told what a great job she is doing - well done Lauren.

Managing Director, Global Security Solutions Business

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